EDUCATION

Georgia Southern University – Business administration

MICHAEL PAYNE TBD

C: 000-000-0000

O: 000-000-0000

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Key Skills gained as an experienced Director of Operations (Manufacturing):

Strategic Planning: Developing and implementing operational plans that align with the company’s overall strategy. 

Process Improvement: Identifying and implementing processes to enhance efficiency and productivity. 

Budget Management: Creating and managing budgets for operational activities. 

Performance Measurement: Tracking and analyzing key performance indicators (KPIs) to assess operational effectiveness. 

Team Leadership: Overseeing and managing operations teams, including hiring, training, and performance evaluation. 

Collaboration: Working with other departments and executives to ensure smooth communication and alignment. 

Risk Management: Identifying and mitigating potential risks to operations. 

Compliance: Ensuring that all operations comply with relevant laws and regulations. 

Customer Service: Overseeing customer service operations and ensuring customer satisfaction.

Skills and Qualifications:

Leadership and Management: Strong leadership and management skills to guide and motivate teams. 

Strategic Thinking: Ability to develop and implement long-term operational strategies. 

Analytical Skills: Ability to analyze data and identify areas for improvement. 

Communication Skills: Excellent communication skills to effectively convey information to all stakeholders. 

Problem-Solving Skills: Ability to identify and resolve operational issues. 

Financial Acumen: Understanding of financial principles and budgeting. 

Industry Knowledge: Knowledge of the specific industry in which the company operates.

Training and Certifications:

Six Sigma Green Belt - Georgia Tech

Lean Manufacturing - State of Georgia

ISO-9000 Certified – State of Georgia

The Toyota Production System – Toyota Motor Corporation

Kaizen - Toyota Motor Corporation

Master Molder Certified – RJG Automotive Injection Molding

Root Cause Analysis – Georgia Tech

5 Why Analysis – ARC Americas